Contact MyRefurbished

Have a question? We’re here to help.

About your next device, an order or after-sales support. Choose how to contact us — we’ll help you find an answer.

From choosing to aftercare

You can also contact us with questions after your purchase.

Let’s talk

Message us on WhatsApp

Choosing between models or have a quick question? Send us a message.

06 1666 7788Open WhatsApp Room for the details

Email your question

Useful if you want to explain something or attach a photo of your device.

uktelecomeindhoven@gmail.comOpen email Find an answer yourself

Frequently asked questions

Learn about refurbished devices, ordering, delivery, warranty and returns.

Everything in one placeView the answers

Prefer to use the website?

Leave a message

Enter your question below. We’ll reply by email. Fields marked * are required.

For product questions, include the model or configuration.

Read our privacy policy to learn how we handle your data.

This might help already

Useful to know

View all frequently asked questions
Where can I find my order status?

Check your order confirmation and shipping email. Once dispatched, your shipping email includes tracking. Can’t find it? Contact us with your order number.

Can I get advice before buying?

Yes. Tell us which device you use now, your budget and the features you need. We’ll help you compare available models and configurations.

Who can help with warranty or returns?

Use the form, email or WhatsApp and include your order number. Read about warranty and returns on our FAQ page. Contacting us does not affect your statutory rights.